Overview
An auto repair and mechanic shop in Reading, PA wanted customers to book service online, keep their vehicles on file and get reminders, while the front desk kept working in Mitchell 1.
The challenge
Bookings came by phone and were re-typed into the shop system. Capacity was guessed. There was no record of a customer’s vehicles between visits.
What we built
A booking flow with availability blocks and capacity, saved vehicles that auto-select on return visits, and service and FAQ management. Appointments export to Mitchell 1 in one click or in bulk, with duplicate protection. The admin panel gives a daily dashboard, reschedule and cancel flows with reasons, and contact-form handling.
- Customer website with multi-step booking and vehicle lookup
- Admin panel: appointments, availability, services, customers, FAQs
- Mitchell 1 scheduling export (single and bulk)
- Customer mobile app
- Node.js API (80+ endpoints) with JWT and refresh tokens
- Hosting, TLS and deploy scripts on a managed Linux server
